We're Hiring
Following Our Proven Process, Irwin's is Building a Team of the Best in the Industry
Ranked as one of the best dealerships to work for and fastest growing companies in NH and New England our team is comprised of many of the most talented automotive professionals in the industry. Our commitment to customer service is shown in countless awards and is ranked #1 in NH on Cars.com and Google Reviews. We are passionate about helping our customers and are always looking for good people and always looking to improve. We look to promote from within before hiring from the outside (keep reading to see some of our success stories). Many of our positions don't require prior experience as we will train. We simply require you to be hardworking, have a good attitude and a person who likes to deal with people.
We are Irwin's.
A 3rd Generation Automotive Group who are embedded in the Lakes Region community and gives back tens of thousands of dollars to the local community!
- Medical, Dental & Vision Insurance
- Life Insurance & Short-Term Disability
- 401K Plan and Company Contribution
- Paid Sick & Vacation Days
- Annual Flu Shots
- Discounted Gym Membership
- Clothing Discounts
- Regular Team Celebrations
- Employee Purchase Program & Discounts
- Year-End Bonus
- Ongoing employee recognition
- Direct access to the owner
- Weekly Pay
- Saturday employee lunches
- Cash spiffs/employee dress up days
- Cell Phone Plan Discounts
- Sports Tickets (Ski, Nascar, Bruins, Patriots, Celtics, Red Sox)
- Promote from within mentality
- Provide you with a career path and how to move up
- Salesperson to F&I Manager
- Entry Level Technician to Master Technician (we have 4 of them!)
- Salesperson to Used Car Manager (over 25 years)
- Office Support Staff to Office Manager
- Service Advisor to Warranty Manager to Service Director
- Parts Counterperson to Parts Manager
- Inventory Manager to Used Car Manager
- Lot Attendant to Service Advisor to Inventory Manager
- Service Administrative Support to Customer Relations Manager
We Own It
If we're going to be successful we need to "own it." Whether it is good or bad. We are responsible for the results. We try to first look to ourselves when things come up short. We are an awesome place to work for those that value accountability.
Gettin' Better
There is not a person at Irwin's who can claim to know everything. We aren't afraid of feedback from employees or customers to help us grow. We are open to new ideas in an effort to improve our business and customer experience. People who don't like hearing feedback aren't going to like it here.
Create WOW Moments Every Day
In a world of low expectations and participation trophies, we strive to exceed expectations for customers and employees. Consistently our employees demonstrate with customers going "above and beyond" in an effort to build long term/strong relationships and raving fans. "Wow Moments" are always noticed and celebrated.
No Assholes
We treat employees and customers with trust and respect and there is no tolerance for anything less than this. Those who go against this core value aren't around for very long. Similarly, if you are perpetually negative and always seem to blame everything that goes wrong on others you're probably not going to like working with us.
We Own It
If we're going to be successful we need to "own it." Whether it is good or bad. We are responsible for the results. We try to first look to ourselves when things come up short. We are an awesome place to work for those that value accountability.
Getting Better
There is not a person at Irwin's who can claim to know everything. We aren't afraid of feedback from employees or customers to help us grow. We are open to new ideas in an effort to improve our business and customer experience. People who don't like hearing feedback aren't going to like it here.
Create WOW Moments Every Day
In a world of low expectations and participation trophies, we strive to exceed expectations for customers and employees. Consistently our employees demonstrate with customers going "above and beyond" in an effort to build long term/strong relationships and raving fans. "Wow Moments" are always noticed and celebrated.
No Assholes
We treat employees and customers with trust and respect and there is no tolerance for anything less than this. Those who go against this core value aren't around for very long. Similarly if you are perpetually negative and always seem to blame everything that goes wrong on others you're probably not going to like working with us.
- Salespeople (We call them Product Specialists)
- Technicians (Entry level with no experience to master certified)
- Office Administrative
- Bodyshop Technician
- Porter
- Shuttle Driver
- Drivers for sales
- Parts Counterperson
- Service Advisor
- Internet Sales Department (Appointment Coordinator)
- Service Appointment Coordinator
- Lot Attendant
- Collision Estimator
Half of our staff has been employed with us for over 3 years, 30+ employees over 10 years, and over 20 employees over 20 years. Here's a sampling:
- Service Management over 60 years' experience
- Office Manager 40+ years
- Payroll clerk over 30 years
- Bodyshop Manager with over 30 years experience
- 9 Technicians over 20 years
- 3 Bodyshop technicians over 5 years
- General Sales Manager over 20 years
- F&I Manager over 20 years
- 4 Parts Managers/Parts Counter personnel over 20 years
Our commitment to our employees, our customers and customer service is shown in countless awards we have won including:
President's Award for Sales and Service Satisfaction
Edmunds Premier Dealer
Dealerrater.com Dealer of the Year